At BronxDocs Pediatrics, we offer health care that revolves around your children and you. Compassionate, evidence-based, and easy to access, our doctors, nurses, and staff are also fun, friendly, and follow a child-centered approach that we’ve refined over many years. We treat infants, children, and young adults up to the age of 18.
Did you know?
Our Pediatrics department offers walk-in hours five days a week. And there is always a BronxDocs pediatrician on call if needed. We welcome all calls and are here to answer your questions.
When Your Child Is Sick
When your child is sick, we are available to help you. Telephone calls are handled initially by experienced triage staff. To assist the triage staff, please provide your child’s name, age, primary pediatrician, and reason you are calling.
Whenever you suspect your child may have a fever, please take his or her temperature (infants rectally) before calling. Having this information available will enable the phone nurse to more accurately assess your child’s condition.
You can request prescription refills by phone during hours of operation and through the Patient Portal anytime day or night. Routine refills are usually processed within 48 hours. Please plan ahead so you don’t run out of important medicines.
When a child visits the lab for blood collection, certain procedures need to be followed for the safety and security of both the child and the technician. We have found that having only one parent or guardian accompany a child to the collection room tends to be successful in minimizing the child’s anxiety as well as the time involved, making it a less stressful experience.
Your cooperation and support regarding this policy will facilitate a positive experience for your child and will be greatly appreciated by the laboratory staff. As a special service to our pediatric patients, a phlebotomist is available within the pediatrics department during most of our routine office hours.
About BronxDocs Pediatrics
At BronxDocs, we believe that the relationship between a family and their pediatrician is based on caring, open communication, and trust. Our pediatricians want to create a partnership you can depend on, helping your children grow from infancy to young adulthood. So we will always try to meet your individual needs. As a Level 3 Patient-Centered Medical Home (PCMH), BronxDocs has been awarded the highest degree of coordinated care given by the National Committee for Quality Assurance (NCQA). A PCMH aims to make you feel “at home,” placing you and your family at the center of continuous care and disease prevention management.